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Privacy Policy

Pinnacle Training & Consultancy ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or engage with our services.

By using this website, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be published on this page. Your continued use of the website after any updates constitutes acceptance of the revised policy.

 
Data Collection and Use

 

We collect personal information when you:

  • Contact us via our website, email, or phone

  • Register for our services, including training and consultancy

  • Subscribe to newsletters or marketing updates

  • Purchase our services

The types of personal data we collect may include your name, contact details, business information, and payment details when applicable. This information is used solely for the purpose of providing services, responding to inquiries, processing transactions, and, where applicable, sending you relevant updates or marketing communications (which you may opt out of at any time).

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Website Usage Data and Cookies
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When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This includes:

  • IP addresses

  • Browser type and version

  • Pages visited and time spent on the website

  • Referral sources (how you reached our website)

Cookies and tracking technologies are used to improve user experience, analyze website performance, and remember preferences. You can adjust your browser settings to decline cookies if preferred.

For more details, see our Cookie Policy [if applicable].

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Lawful Basis for Processing Data
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We process personal data under the following legal bases:

  • Consent: When you voluntarily provide information through contact forms, newsletter sign-ups, or training registrations.

  • Legitimate Interest: When processing data to improve our services, respond to inquiries, or maintain security.

  • Legal Obligation: When required to comply with regulatory or legal requirements.

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Data Protection and Security
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We take all reasonable security measures to protect personal data from loss, unauthorised access, destruction, modification, or disclosure. These include:

  • Secure storage of data

  • Access control measures to restrict unauthorized access

  • Regular security audits and updates

We do not sell, rent, or share personal data with third parties for marketing purposes.

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Third-Party Services and Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and recommend reviewing their privacy policies before providing any personal information.

Where necessary, we share data with third-party service providers, such as payment processors and IT support, who are required to handle personal data in compliance with applicable laws.

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Your Rights and Choices
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Under data protection legislation, you have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to inaccurate information

  • Request the deletion of your personal data (subject to legal retention requirements)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at [Insert Contact Email].

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Data Retention
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We retain personal data only as long as necessary to fulfil the purpose for which it was collected, including legal and regulatory compliance. After this period, data is securely deleted or anonymized.

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Updates to This Policy
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We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any updates.

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Contact Us
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If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

 

Email: 
Phone:
 

This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

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